Privacy Policy

1. Overview

EkklesiaHQ ("we", "us", "our") provides a church and ministry operations platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services (the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password.
• Organization data: church or ministry name, branding assets, campus details.
• People data: names, contact details, family relationships, attendance records, volunteer profiles, and related ministry information entered by organization administrators.
• Payment information: billing details processed through our payment provider; we do not store full card numbers on our servers.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To manage your account and provide access to organization-specific features.
• To process payments and manage subscriptions.
• To send service-related communications such as scheduling reminders and announcements.
• To monitor and analyze usage trends and service performance.
• To comply with legal obligations and protect against fraud.

4. Data Sharing

We do not sell your personal information. We share data only with:

• Service providers: third-party vendors that help us operate the Service (e.g., hosting, email delivery, payment processing).
• Organization administrators: people data you enter is visible to authorized administrators within your organization.
• Legal authorities: when required by law, court order, or to protect our rights and safety.

5. Data Security

We use industry-standard measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account cancellation, we retain data for 30 days to allow for export, after which it is permanently deleted.

7. Your Rights

You have the right to access, correct, or delete your personal information. Organization administrators can manage people data within their organization. To exercise your rights, contact us at landongrubbhubb@gmail.com.

8. Children's Privacy

The Service is designed for church and ministry operations. Children's data (e.g., kids ministry check-in) may be entered and managed by authorized organization staff. We do not knowingly collect personal information directly from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at landongrubbhubb@gmail.com.